You will receive an email confirmation as soon as your order is processed in our system.
You can contact our customer service to change your shipping address. Contact Us
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
"Once your order is processed, we will make every effort to dispatch it as soon as possible. As soon as your package leaves our studio, it will be delivered within 5–8 business days."